Terms of service

Terms of Service

Overview

These Terms of Service govern your use of the Seraj Specialty Coffee Roastery website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms.

If you do not agree with any part of these Terms of Service, please do not use our website.

Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product availability is subject to stock, and we may discontinue or modify products without notice.

Pricing & Payments

All prices are listed in Omani Rial (OMR) unless otherwise stated.

Payment must be completed before orders are processed. We reserve the right to cancel any order if payment cannot be verified or authorized.

Order Acceptance

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

Seraj Specialty Coffee Roastery reserves the right to refuse or cancel any order due to product availability, pricing errors, suspected fraud, or any other reasonable circumstances.

Shipping & Delivery

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

We are not responsible for delays caused by third-party shipping providers.

Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. Please refer to that policy for full details.

Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Seraj Specialty Coffee Roastery and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Seraj Specialty Coffee Roastery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.